A bum on Paveletskaya with a tumor. Addresses and phone numbers for helping homeless citizens in cold weather. Territorial offices of the GKU TsSA them. E.P. Glinka

Like winter - this is how conversations begin: to feed or not the homeless on the street. But we’d better tell you about how and from what dinners are prepared for them, and how tea is brewed for them.

... By one o'clock in the afternoon I arrived at Derbenevskaya Street: here the Christian cultural center "Vstrecha" gave shelter to our volunteer group to help homeless people of the Danilovtsy movement. In a sense, he allocated his own kitchen for our needs, where the coordinator of the group Dima Ivanin and his volunteers prepare a hot dinner every Saturday for our homeless wards from the Paveletsky railway station.

Today, Yura is the chef: this is one of the group's traditions, every time someone becomes the chef. He thinks through what products to buy in advance, and commands the process. Today's menu includes chicken soup, vegetable salad and hot tea. Volunteers brought in bags of groceries, the process began: a giant (32 liter) pot of water is on the stove, volunteers are peeling onions, carrots and potatoes, cutting cucumbers, tomatoes, Chinese cabbage and red bell peppers for salad. There is a general conversation - who is doing, who went to what movie or what they read recently. Dima turns on the audio lecture "A meeting that can change a life." It is read by the Italian Alessandro Salacone, a representative of the world famous Roman Community of St. Egidius in Moscow. He speaks amazingly well in Russian, his thoughts are simple and unexpected, they make you look at familiar things differently.

There are 10 volunteers, they change in the process - someone leaves, they are replaced by others. Half past five, soon to leave: a pack of black tea is poured into a giant old teapot, seasonings, salt and herbs are added to the soup. Smells fragrant, like home. Lettuce is packaged in plastic containers, and bread, cookies and sweets are placed in small bags. All this is loaded into bags. Yura and Ibragim pour the soup into three large plastic blue buckets with lids. And now the provisions have been taken down to the dressing room, we are in outerwear and ready to move out. Volunteer Sasha came to help in his personal car. I often meet him in our various volunteer groups - and in orphanage in a boarding school for mentally retarded children, and in charity repairs, and at Christmas and Easter dinners, and from the office of the Danilovites, he helps to bring and bring something.

The point where our volunteers meet with homeless people is located near the exit from the Paveletskaya metro station on Novokuznetskaya opposite the station. Saturday evening, snowflakes are spinning in the warm light of street lamps. Warm, wet snow, ice porridge on the road. Near the point stands one of the wards - large, middle-aged, with a bushy beard. “That's you, right? Now I’ll tell ours, they are waiting in the passage.” The men come in twos, threes. One, slightly tipsy, starts a dialogue with Ibrahim with pleasure.

Ibrahim lives not far from here. One day he was walking home, saw us, but did not come up. Then I searched on the Internet who helps the homeless near Paveletsky. Then he went to meet in person. So I got into the group, but it helps not only here.

Homeless Vitalik complains that for the fourth day he has been walking with wet feet, there is nowhere to dry. I remember the "House of Friends on the Street", which opened recently. I write their address and phone number, but the snow quickly wets the notebook sheet, blurs the letters. Someone is calling Vitalik on his cell. This is not a smartphone, its buttons glow with bright ultramarine. He busily explains something to an invisible interlocutor, says goodbye to him, and then says that he fought in the Donbass, that he came here to work, but something went wrong ... And it’s good that at least we come. There are big tears in his eyes.

People come and go, surround the folding plastic table. Coordinator Dima Ivanin calls everyone to order, explains the rules. He distributes numbers first to women ("ladies", as Dima calls them), then to men. Women are three times less than men. There is a young brunette here, obviously drinking. She is nervous, she wants to hurry, hurry. There is a chubby woman in a headscarf, she will take a double portion - later a girl of nine years old came to her. There are middle-aged women, there are older and very old women. All dressed neatly, many clean. Seeing them on the street, you would not have thought that they were homeless or in dire need ... Coming here, most of all I was afraid of a bad smell. But this specific smell - of an unwashed body, sewage, sweat, illness, the smell of trouble - is almost not felt, despite the fact that our wards are just a step away from us.

Men are different - many are middle-aged, there are also a couple of young ones. Shaggy, bearded. Some of the men are badly beaten by life on the street - their features are rough, swollen from drinking, rough hands with half-bent fingers, with dark nails, they smell of alcohol. But there are faces and bright and clear eyes. They file past us on the other side of the table. And from this side - a conveyor of volunteers: the first one pours soup into a large plastic glass, Yulia gives a salad, Ibrahim - a fork, I put a bag of bread and sweets on top. The ward takes the soup in a glass in one hand, and I put the salad with bread in his bag or bag. It is rare that someone does not have a bag or bag. What are the important needs in those shabby bags? They, like us humans, live in the same world as us. But how different is their life! And what would I put in the bag if I had to live at the station in the winter?

I spent one and a half to two hours outside. Pantyhose, socks and boots with fur did not save me from the cold. Gloves and a hat were completely soaked, a down jacket was wet on top. I went into the warm light subway and quickly warmed up. I got home, hung up my clothes to dry, drank hot tea, ate delicious food. I'm sitting at the computer, writing. Then I'll lie down in the bathroom, then - in a warm bed. And I am ashamed that, unlike our wards from the Paveletsky railway station, I am happily spared from unknown trials of cold, hunger, lack of sleep, illness, humiliation, and, God knows, what else ...

Perhaps, I console myself, not all of them are homeless, but simply extremely poor. Perhaps someone has a bed, and a bath, and the opportunity to dry clothes. But the other part is absolutely deprived of this! Deprived of what many of us take for granted. But is there so much personal merit in this comfortable position of ours? And is it so little in this series of good accidents? Vitaly told me: “You see, I would just like to lie down and sleep normally. Just sleep, you know?" And there were big tears in his eyes again. I nodded. Well, what was I to say to him? That I can’t even imagine even the slightest part of the trials that fell to his lot?

Someone thanked us. Few, yes, but warmly and sincerely. Someone simply nodded, while others silently took and gave way to the next. And some remained dissatisfied - but give me some more bread, but not that white one, but here without candy, why, no, I don’t need this ... It seems that the attitude to the world does not depend on social status in any way.

After the meal, the distribution of soap, shampoo, disposable razors, warm clothes and socks began. With each new approach to our table, discipline became more and more loose, and at the distribution of socks and things, chaos defeated the order established by Dima. Homeless people were already not only on the other side of the table, but also on this side, trying to somehow bypass their comrades to talk to other volunteers and get what they needed without a queue.

The volunteers got cold, behind us is a pile of empty buckets and bags, everything is covered with wet snow, in front of us is an empty plastic table. Wards disperse, one by one and companies. Volunteers are gathering too. It's half past eight, but it's not the end of a long day yet: I have to go back and wash the dishes.

We will help homeless people all winter. With your 100 rubles we can buy 3-4 kg of potatoes and carrots, fresh bread. Donate just 100 rubles to us and we will buy them socks and help them survive another day.

Yulia Gusakova, volunteer, coordinator of the educational project "

In winter, homeless citizens especially need medical care, sanitation and warm clothing. Social services of the city are strengthening their work on the streets of the city. On the territory of Moscow, the Mobile Service for Homeless Citizens "Social Patrol" operates around the clock, created on the basis of the Center for Social Adaptation. E. Glinka.

If you see a homeless citizen in need of help, call the 24-hour " hotline» Mobile service "Social Patrol" by phone: 8-495-720-15-08, 8-499-357-01-80 (around the clock).

Social assistance institutions for homeless citizens:

State public institution of the city of Moscow "Center for social adaptation for persons without a fixed place of residence and employment. E.P. Glinka"

The address: Moscow, st. Ilovayskaya, d. 2 (South-Eastern Administrative Okrug), st. m. "Bratislavskaya", "Maryino", platform "Pererva".

Opening hours: around the clock.

Reception department:

Department of Medical Assistance

The address: Moscow, Nizhny Susalny lane, 4a (TsAO), st. m. "Kurskaya".

Opening hours: 9:00 - 16:45 (except Sundays and public holidays).

Territorial offices of the GKU TsSA them. E.P. Glinka

Branch "Marfino"

Address: 127106, Moscow, Gostinichny pr-d, 8, building 2 (SVAO), st. m. "Vladykino".

Opening hours: around the clock.

Branch "Kosino-Ukhtomskoye"

Address: Moscow, st. Michelson, d. 6 (VAO), art. m. "Vykhino", station of the electric train "Kosino".

Opening hours: around the clock.

Branch "Yasenevo"

Address: Moscow, Novoyasenevsky pr-t, 1, building 3 (South-Western Administrative District), st. m. "Teply Stan".

Opening hours: around the clock.

Department "Pokrovskoe-Streshnevo"(reception and distribution of charitable aid)

Address: Moscow, st. Meshcheryakova, 4, bldg. 2 (SZAO), art. m. "Skhodnenskaya".

Opening hours: 09.00 - 18.00.

Branch "Vostryakovo"

Address: Moscow, st. Matrosova, d. 4 (CJSC), art. m. "Yugo-Zapadnaya", station of the electric train "Skolkovo".

Opening hours: around the clock.

Department "Dmitrovskoye"

Address: Moscow, st. Izhorskaya, 21, building 3 (SAO), st. m. "Petrovsko-Razumovskaya".

Opening hours: around the clock.

"Center for Social Adaptation for Homeless Citizens at the State Budgetary Institution of the City of Moscow" Psychoneurological Boarding School No. 5 "

Address: Moscow, Filimonkovskoye settlement, pos. Filimonki, st. m. "Salaryevo".

Opening hours: around the clock.

Mobile heating points

In the cold season, mobile heating points (buses - storage tanks) are on duty daily in the territories adjacent to Moscow railway stations.

Opening hours: from 11.00 to 18.00 and from 21.00 to 6.00.

Parking lots of Mobile Heating Points in daytime and night time:

Behind the Yaroslavl railway station near the Point for the provision of urgent social assistance.
Kursky railway station - inside the tram circle near the tram stop not far from the exit from the Chkalovskaya metro station.
Paveletsky railway station - st. Dubininskaya, 2.
Kievsky railway station - Berezhkovskaya embankment, 14.
Belorussky railway station - Gruzinsky Val, 11.
Point of emergency social assistance - st. Krasnoprudnaya, possession 3/5. Provision of urgent social services in the form of heating and consultations by the specialists of the center.

Reception hours are from 9 a.m. to 12 p.m.

Tuesday - legal adviser;

Wednesday - employment specialist;

Thursday - psychologist.

Attention! Parking places of mobile heating points may change.

Hundreds of so-called homeless people, people who live on the street, huddle in the lanes near the Paveletsky railway station day and night. With one of them, Nikolai Baluev, we got into a conversation. At first, he didn’t want to answer questions or take pictures. But, having received 200 rubles of "fee", he perked up and told such a sad story about himself.

Kolya is 30 years old. A year and a half ago, he lived in Yelets and was quite happy. He worked hard at a local mechanical plant as a turner, had a wife and son. And suddenly there was a layoff at the plant, and Kolya was on the street. I could not find a job in Yelets, so I went to work in Moscow. Here he got a job at the Grand construction company, got a good salary, sent money to his family. But one day he managed to get into a sobering-up station. Absence from work, a scandal, and the guy was again on the street. He never got out of this peak. Began to beg, drink "mumbling". Lived on the street. I got frostbite on my feet last winter. The ambulance took him to the hospital. There, his toes were amputated. After the cure, the priest of the local church, who nursed the patients of the hospital, took Kolya to a shelter for the homeless with disabilities. There he was bought a ticket to Yelets and sent home.

- But who needs an unemployed disabled person? Kolya recalls bitterly. - My wife barely makes ends meet. She tormented me for a week and kicked me out. I went back to the orphanage. But they didn't accept me there. They said, they say, if there was a Moscow residence permit, then no problem. Was on the street again.

Colin's house today - tram station near Paveletsky railway station. Here he sleeps. Here he sits during the day, waiting for handouts from compassionate passers-by.

“It used to be good,” Kolya recalls. — The bench at the bus stop was wooden, warm. They recently changed it to a metal one, and even with holes, apparently, so that people like me do not stay too long. Now it's quite cold at night. Looks like I won't survive the winter. Well, good. I heard that when they freeze, they experience pleasant sensations. Haven't felt good in a long time...

Baba Lyuba lives under a fence next to Kolya. She built herself a pedestal out of paper garbage, on which she sleeps at night, and during the day she just sits, reading old newspapers, which she pulls out of the collected garbage. She did not agree to talk for any money. Janitor Valya said:

— Baba Lyuba has been living here since May. Where she came from and who is unknown. One day the police took her to a shelter. But soon Baba Lyuba returned and again settled on a pile of paper garbage. Here she has a bedroom, and a dining room, and a toilet. We have many of these here. Sorry people. What to do with them?

According to unofficial data, today there are more than 4 million homeless people in Russia, of which 100,000 are trying to survive in the capital. State authorities do not keep such statistics, but for some reason they consider these figures to be greatly inflated. Andrey Pentyukhov, head of the Department of Social Assistance to Homeless Citizens of the Department of Social Protection of the City of Moscow, says:

- It is necessary to separate people without a fixed place of residence, who for one reason or another have lost their homes, and ordinary vagrants. Homeless people who previously lived in Moscow can count on support. We will help to restore documents, temporarily accommodate in a hotel, provide medical care, apply for disability and pension, find employment, including with the provision of housing. For those who wander, but at the same time have housing somewhere in the provinces, we can only buy a railway ticket home.

For people who find themselves in a difficult life situation, there are now 8 social hotels in the capital. About a thousand people can accommodate there. Yes, and there are shelters, mainly in remote sleeping areas - Kosino-Ukhtomsky, Lyublino ... Anyone will be left there for one night: they will feed and warm. But only after providing a certificate of sanitary treatment and medical examination. Doctors receive homeless people in Moscow at the first-aid post on Nizhny Susalny Lane, building 4 in polyclinic No. 7. There is also a sanitary checkpoint nearby (and there are 5 of them in Moscow).

To stay longer in a rooming house, you need an extract from the house book, confirming that the person once lived in the capital. Visiting homeless people will not be kept for a long time.

With food for the homeless and vagrants in the capital, it is a little easier. To eat for free, you do not need any certificates and documents. You can get a hot lunch on the basis of the same sanitary passes and in 16 churches in the capital. Somewhere they feed every day, somewhere twice a week.

If you get somewhere out of hand, you can spend the night in a special bus. In the cold season, every night the car of the Orthodox charity organization "Mercy" collects homeless people from the Garden Ring and the area of three railway stations. Tramps on the bus are given food, medical care, clean clothes, and overnight in the cabin.

- One doctor with an ambulance, breathing our bus spirit, fell down the next morning with a catarrh of the upper respiratory tract, - says the head of the bus service, deacon Oleg Vyshinsky, - and people who work in this service are far from pampered. About 30 people can fit in our bus, and you can call a whole team of doctors for each.

More than half of the homeless who seek help from Mercy are not legally homeless. They have housing and registration, but they do not live there. Someone was kicked out of the house by relatives, someone lost their job and waved to Moscow. More than half of the homeless in Moscow are visitors from different regions of Russia.

“We don’t particularly touch them,” says police sergeant Anatoly Lobanov. - They do not violate the law, what to take from them? The article for vagrancy and begging has long been cancelled. I can only wake up a bum sleeping somewhere on a bench so that he leaves and does not embarrass people with his appearance. And in severe frosts, we are ordered to call an ambulance for freezing homeless people.

Moscow social services cannot help "homeless-limiters" in any way. Just feed, give clean clothes and new shoes and send home. Local services should already adapt it to life in society. But those in small Russian cities just not, just as there is no job and no social housing. And the tramps are returning back to Moscow.

Help "SP"

There are only 8 shelters for the homeless in Moscow. But, according to the charitable foundation "Tender Beast", there are more than a dozen shelters for stray dogs in the capital. Moscow authorities promise to build 15 new shelters for homeless animals in the capital by next spring. Shelters will appear in all districts, except for the Central. At the same time, three shelters will be built in the northeast. The largest will be located in the southeastern district. It will be able to accept up to 4,500 homeless animals at the same time. All this is good, but people should also be worried.

Shelter addresses:

Social hotel "Marfino" (Gostinichny proezd, 8a, nearest metro station "Vladykino", tel. 482−33−59).

Social hotel "Vostryakovo" (Matrosova street, 4, passage from Kievsky railway station, tel. 439−16−96).

Center for Social Adaptation "Lublino" (ul. Ilovayskaya, 2, passage from the Tekstilshchiki platform, tel. 357−10−65).

Social hotel YuZAO (Novoyasenevsky pr-t, 1, building 3, the nearest metro station "Teply Stan", tel. 427-95-70)

Night stay house of SZAO (3rd Silikatny proezd, 4, building 1, nearest metro station Polezhaevskaya, tel. 191−75−90).

Night stay house "Kosino-Ukhtomsky" (Mikhelson street, 6, passage from the Vykhino platform, tel. 700-52-35).

State institution for foreign citizens with children "Kanatchikovo" (Kanatchikovsky proezd, 7, the nearest metro station "Leninsky Prospekt", tel. 952-38-40).

Center for Social Adaptation "Filimonki" for the disabled, the elderly and people with minor children (Moscow region, Leninsky district, Filimonki village, tel. 777-70-00, ext. 5732).

Where to get sanitized?

Nizhny Susalny Lane, 4

Izhorskaya st., 21

Yaroslavl highway, 9

Gilyarovskogo, 65, building 3

Kuryanovsky Boulevard, 2/24

Colin's house today is a tram stop near the Paveletsky station. Here he sleeps. Here he sits during the day, waiting for handouts from compassionate passers-by.

- It is necessary to separate people without a fixed place of residence, who for one reason or another have lost their homes, and ordinary vagrants. Homeless people who previously lived in Moscow can count on support. We will help restore documents, temporarily accommodate in a hotel, provide medical assistance, apply for disability and pension, find employment, including with the provision of housing. For those who wander, but at the same time have housing somewhere in the provinces, we can only buy a railway ticket home.

To stay longer in a rooming house, you need an extract from the house book, confirming that the person once lived in the capital. Visiting homeless people will not be kept for a long time.

“One ambulance doctor, having breathed our bus spirit, fell down in the morning with catarrh of the upper respiratory tract,” says the head of the bus service, deacon Oleg Vyshinsky, “and people who work in this service are far from pampered. About 30 people can fit in our bus, and you can call a whole team of doctors for each.

Moscow social services cannot help "homeless-limiters" in any way. Just feed, give clean clothes and new shoes and send home. Local services should already adapt it to life in society. But there are simply no such people in small Russian towns, just as there are no jobs and no social housing. And the tramps are returning back to Moscow.

Help "SP"

Shelter addresses:

Social hotel "Marfino" (Gostinichny proezd, 8a, nearest metro station "Vladykino", tel. 482−33−59).

Social hotel "Vostryakovo" (St. Matrosov, 4, travel from the Kiev railway station, tel. 439-16-96).

Center for Social Adaptation "Lublino" (ul. Ilovayskaya, 2, passage from the Tekstilshchiki platform, tel. 357−10−65).

Social hotel YuZAO (Novoyasenevsky pr-t, 1, building 3, the nearest metro station "Teply Stan", tel. 427-95-70)

Night stay house of SZAO (3rd Silikatny proezd, 4, building 1, nearest metro station Polezhaevskaya, tel. 191−75−90).

Night stay house "Kosino-Ukhtomsky" (Mikhelson street, 6, passage from the Vykhino platform, tel. 700-52-35).

State institution for foreign citizens with children "Kanatchikovo" (Kanatchikovsky proezd, 7, the nearest metro station "Leninsky Prospekt", tel. 952-38-40).

Center for Social Adaptation "Filimonki" for the disabled, the elderly and people with minor children (Moscow region, Leninsky district, Filimonki village, tel. 777-70-00, ext. 5732).

Where to get sanitized?

Nizhny Susalny Lane, 4

Izhorskaya st., 21

Yaroslavl highway, 9

Gilyarovskogo, 65, building 3

Kuryanovsky Boulevard, 2/24