Is it possible to restore clash clans. How to transfer, restore, create a second Clash Royale account. I can not contact technical support, how to be

The name of the game Clash of Clans (read as "clash of clans") means "Clash of Clans" in Russian. She is a prominent representative of the strategy genre. Developed by Finnish studio Supercell for popular mobile platforms based on iOS (iPad, iPhone) and Android. Distributed under the Free-to-Play license (free). It was first presented to the gaming community on August 2, 2012 as a version for Apple devices and a little later, in October 2013, for Android. Supports both single player game mode and multiplayer.

This article will help you register in this game, download it to your mobile device. Plus, it will tell you how to transfer your game profile (village) to another device and restore access to it.

How do I create an account?

In fact, the registration procedure for the game on initial stage absent as such. And after reaching some progress in Clash of Clans, it becomes possible to connect an active account on the phone (Apple ID on iOS or Google account, Gmail on Android) to the game profile using the options ("Gears" icon → Settings). And then the identification of the player and the authorization in the game are also carried out on it.

So let's take a look at downloading and running the game.

Android

1. Tap the Play Market icon on the home screen panel.

2. On home page online application store, in the search box, type the name of the game - Clash of Clans.

3. In search results, tap the app bar.

4. Run the "Download" option.

5. When the download is complete (see the progress of the operation in the panel), click "Open" or tap the game icon on the main panel of the device.

iOS

1. Launch the iTunes client on your computer.
2. Search for and download the game.
3. Transfer and install it on your device.

The official page on the App Store is https://itunes.apple.com/ru/app/clash-of-clans/id529479190.

Account change

If you suddenly want to create a new (second) game profile and link it to another account, accordingly, you will need to perform a global change of the identifier in the OS of the mobile device.

Note. If you do not have another account (Apple ID, Gmail), create it first (register in the system), otherwise you will not be able to change the "binding".

On OS Android

1. Touch the gear icon (Settings) on the display.

2. In the “Accounts” subsection, activate the “Add account” option.

3. Select the type of profile - Google.

5. Open: Settings → Accounts → Google.

6. Make the connected account active (main).

7. Restart the game.

On iOS devices:

1. Tap: Settings → iTunes Store and App Store.

2. In the menu that appears, tap Sign Out (to deactivate your current Apple ID).

3. In the subsection "iTunes Store and App Store", click "Sign in" to change your account.

How do I get my profile back?

If you cannot log into the account to which Clash of Clans was attached, due to the fact that you have lost your password, and, accordingly, cannot enter your village (profile), use the recovery mechanism provided for these cases on the service used. :

Apple

1. In the browser, go to the offsite - https://appleid.apple.com/#!&page=signin.
2. Under the lines for entering authorization data, click the link "Forgot Apple ID ...?".

Google

1. Go to the page - https://accounts.google.com.
2. In the login form, follow the link "Find an account".

Further, the service (of any platform) will instruct you in detail on how to restore your account (automatically and in Clash of Clans). After gaining access upon entering the game, select the continuation of the gameplay in the previously created village.

How do I link the game on another device?

If you need to transfer your village (account) to another gadget, use one of the following instructions (depending on the platform used) to transfer the data (progress) of the game.

iOS → iOS

1. Log into the Game Center application on the gadget from which you want to transfer the village, using your username (it may be identical to the Apple ID).

Note. You can create a new Game Center account in order to save the progress of the Clash of Clance and transfer it to another smartphone or tablet.

2. Log in to the system, start the game.

3. After logging in, the display will show “Welcome (your login)”. This will mean that the game account is linked to the Game Center profile.

5. After starting the game, the service will offer you to load the previously created profile. In the additional mini-panel "Do you want to load ..." tap "Okay" to go to your village.

Android → Android

2. Start the game, open "Settings".

4. Click "OK" for the setting to take effect.

5. Upon successful connection of the game profile to Google+, the message "Welcome ..." will appear.

6. On the new device, log into the Google+ account to which you linked the game.

7. Start Clash of Clans.

8. Complete the Learning Phase. Wait for the "Settings" button to be activated, press it.

9. Activate the "Google Sign-In" option.

10. Confirm the upload of the saved progress to change the village: in the "Google Account Alert" panel, click "Okay".

Attention! When performing this procedure, the current progress will have to be erased.

iOS → Android

1. Start the game on the "apple" device.

2. Open the settings panel.

3. In the “Devices” column, tap “Link a device”.

4. Select “Old Device” from the submenu.

5. Tap the second button "I want to link to another device" to indicate to the service that you are going to transfer the village to another platform (not iOS).

6. Remember the provided verification code (it is valid only for 5 minutes).

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I lost my village! How do I get it back?

We recommend making sure that your game is saved to Supercell ID, or at least to Game Center and / or Google Play.

WARNING: Loading multiple Villages on a single device without using Supercell ID may lead to lost accounts!

NOTE: Attempting to claim others "accounts will result in disciplinary action.

I CONNECTED TO SUPERCELL ID BUT CAN'T RECOVER MY VILLAGE

If you are not sure with which email you connected to Supercell ID:

• Search your email accounts for any messages mentioning Supercell ID. This is how you can figure out which email you used to sign up.
• Then, once you know with which email you signed up, enter the in-game Settings, tap on “Disconnected” and login.

If you lost access to the email address connected to Supercell ID, see below (“I STILL DON'T KNOW WHAT TO DO”).

I CONNECTED TO GOOGLE PLAY BUT CAN'T RECOVER MY VILLAGE

1) Make sure you have added the correct Google Play account to your device.

2) In the in-game settings, tap the red Google Play button. This should prompt a screen asking you to load the correct village - the village (Town Hall) level 1 and your old village you lost. Confirm the data that appears there (name of the village, level, and last time played) and select your main village.

If you no longer have access to the Google account, please visit Google's account recovery service.

I CONNECTED TO GAME CENTER BUT CAN'T RECOVER MY VILLAGE

1) Log into Game Center using the email address originally connected to your account. Enter your device settings> Game Center> at the very bottom of the screen: “Use different Apple ID for Game Center”.

2) Once you’re logged into the correct Game Center / Apple ID, the game will prompt a message asking you to load your village. If you can’t retrieve your lost village with the address you’re using now, it "s probably not the right one!

If you "ve lost access to your Game Center or Apple ID, please ask Apple for assistance.

I STILL DON "T KNOW WHAT TO DO, HELP!

Using the Village available on your device, answer "NO" to "Was this helpful?" (it "s at the bottom of this FAQ). Then, contact us with the following details:

Please be sure to include the following information:

1. Exact Username and Clan Name of your lost Village (or player tag if possible)
2. Exact Town Hall level of your lost Village
3. Exact XP level of your lost Village
4. Explain how you lost the Village

For security reasons, we may need to reply with additional questions and can only recover your account once.

It may happen that you have to link your Clash Royale account from iOS to Android, or vice versa. Then you can play on your tablet, on your phone, and anywhere else.

Take a phone that already has some progress. Go to the settings, click on the "Link device" button. There click on "This is an old device".

Two options will appear:

1. Get a binding code for an iPhone, iPad or iPod (or Android, if you have a phone with this system);
2. Binding to another device;

Now attention. If you play on Android and want to transfer your Clash Royale account to another Android, then select the first item. If you are using iOS and want to bind the game to another apple smartphone or tablet, then you also poke at the first item.

But if you want to create 2 accounts for a technique with another operating system(from Android to iOS or from iOS to Android), then click on the second item.

The game will give you a 12-digit code that will be valid for two minutes.

Take another phone to which you are linking, go to the settings, again click on "Link device", only this time you click on "This is a new device". Enter the received code.

It will come in handy if you love it - it allows you to see your opponent's elixir.

Already attached problem

The procedure can be done only once. If you see this error, then you have already spent the limit.

Here are a couple of tips for the future. Do not create 2 Clash Royale accounts for the same platform. If you have two iOS gadgets, then you can connect both of them to the same Apple ID.

But if you've already screwed up, then don't despair - you can fix everything. To do this, read the next section.

Account recovery

If something terrible happens to your account, then don't despair. We'll show you how to restore your Clash Royale account, get it back and continue to throw cards left and right.

Go to the settings, look for the item "Help and Support". In the window that appears, select "Contact Us". Yes, we write to technical support.

In case you don't speak English, here's an example of a letter:

Hello Supercell!

I`ve lost my Clash Royale account. Could you help me to recover it, please?

Here are my lost account details:

- Username is (Your account name)

- My level is

- I am in Clan (Name of your clan)

- I have created my account in (Name of the month) 2016

Thank you, guys!

If you have a screenshot of your account, it will be useful to attach it.

Clash Royale account recovery usually takes three to five days.

What if you don't see the Contact Us button? Then go to any topic, choose any topic. At the very bottom there is "Are you happy with the answer?" Click on "No" and you will be prompted to send a message.

How to delete an account

Tired of playing? Want to say goodbye to the King and his minions once and for all? Then you have to delete your Clash Royale account. Then all temptations will disappear.

It will not be possible to demolish all personal data - the developer does not allow this. But if you are playing on iOS, you can unlink the game from the GameCentre. Here's the instruction:

1. Enter your username, clan name and experience level;
2. Ask to annihilate your account.

For Android users, everything is easier - just erase all game data from your phone. Out of mind, out of mind.

If you have any questions about games such as Clash of Clans, Boom Beach and Clash Royale and you want to see the answer on our website, you can ask them at. The most interesting and difficult questions will appear in this section. And at the moment we have received the following question:

Hey! I saw on your website that you are answering users' questions. So I have such a question, I had a village in Clash of Clans and I upgraded to Town Hall 7, and then I didn't play for a while and generally changed the phone on which the game was running. The question is, my last phone was on android, and the new one was on iOS, how can I transfer my village or how to restore it to iOS from an android device? Thank you in advance!

Greetings, our dear reader! We are very glad that our section is not forgotten and people have questions, usually these are simple questions and we answer them via mail. But this question is not the first one, and perhaps it also arises for someone and does not know where to find the answer.

This situation is actually not simple, and if you sold your last phone or something happened to it, then to restore an account to transfer the game to an iOS device, we need an android phone or tablet. If you do not have such an option, then you can install the emulator on your personal one.

Once you have found a device on android or installed an emulator on your computer. Then we will need to enter the Google account to which the village is linked.

After successful authorization, go to Google Play, download Clash of Clans and launch the game. In the game, we will be asked to load your village.

We agree and your village will be loaded, after which we will need to transfer the village to your account on the iOS device. To do this, in the game, go to the settings and click on the "Bind device" button, then indicate that this is an old device.

In the next section, we need to indicate that we need to bind the village to another device and click on the bottom button "Bind to another device"

If you did everything correctly, then you will be generated a code that you will need to enter on your iOS device... This window cannot be closed until you enter this code on your new device.

On an iOS device, it will also require you to go to the settings, click on the "Link device" button and then we will need to select that we have a new device, after which we will open a window where we can enter the code that was generated on account Google.

With such a simple manipulation, you can restore a Google account on an iOS device. If you have any questions, you can leave a comment at the bottom of the post.

It so happens that the device breaks down, the settings are reset and the entire gameplay is lost. And sometimes the user is completely forced to change one device to another. What to do? How to return a village toClash of Clans and continue the game from the last save?

It turns out that there is absolutely nothing wrong with this if you have a link to your Google plus account or Apple ID!

Linking an account on android devices

In order to link your village to your Google plus account, you need to use the following instructions:

• Turn on the game;
• Go to the game settings panel;
• In front of you will be a rectangular red key "Disabled" - click on it;
• The window "Permissions for the application" will open - in the bottom right click "Login";

Done, now your profile is linked. Now, before how to recover Clashof Clans for android, all you have to do is download the game itself and log in with your account. Only one Google plus account can be linked to one village.

Link your account toApple

If you are the owner of an IOS device, then to link your account you need to use Game Center and your Apple ID, respectively. Many people think that Game Center is only a tool for finding game mates, however, it can also serve as a key to restore and protect your account from losing money and gameplay. Let's get started:

• Find Game Center and open the app;
• Log in using your Apple ID and password;
• If you still do not have your account, then click on "Create New Account" (create a new account);
• Start the game;
• Your account is now linked to the game.

As proof of this, you will see a welcome message at the top with the name you provided when registering your account. For example, "Welcome back, Ivan!"

Now, before how restore old game Clash of Clans on IOS all you need to do is use the Came Center data.

Transferring gameplay to a new device

Purchase new technology- it's always nice, isn't it? However, it is not always pleasant to start the passage of the game from the very beginning, especially when a lot of time, and sometimes money, has been invested in progress. To prevent this, you can use data transfer. Even if you plan to use the device on a different platform. Here's a diagram with which you can figure out how to restore the game Clash of Clance on a new platform . Here's how to transfer a village from Apple to Android or from Android to Apple:

• Download and install the game on a new device (In this case, we are considering transferring from IOS to Android);
• Log in to Google plus;
• Complete all introductory missions (this is necessary in order for the setup menu to become available);
• Take the device you played on before;
• Start the game and go to the settings menu;
• In it, click on the green button in the center "Bind device";
• A window will open, in it we click on "This is an old device";
• If you are transferring from IOS to IOS select "Link to IPhone, iPad or iPod"
• If the device is on a different platform, press the corresponding button;
• A screen with a code will open. It must be entered on another device within 2 minutes, otherwise it will burn out. But do not worry if you are late - after the expiration of the term you will be given a new combination;
• Take the device you are transferring to and click on the "gears"
• Press the green button "Link device";
• In the window that opens, select "This is a new device";
• Enter the combination you received earlier. In the window that opens, you need to confirm that you want to delete the existing village and replace it with the old one. To do this, click on the bottom right "Okay";
• The window "Everything worked out" appears. Click "Okay" to download game progress.

Ready! Now you can enjoy the achieved gameplay on the new device.